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Aparthotel · Hanoi · Ha Noi Municipality

The Urban Tranquil

A calm 4-star stay in Hanoi, a short stroll from Tay Ho Pagoda and a short drive from Hoa Lo Prison.

  • Guest-rated 9.2 / 10 from 150 reviews
  • 5-minute walk to Tay Ho Pagoda
  • Apartments with lake or city views
9.2 Perfect 150 reviews Booking.com 9.2 · 150 reviews

About

The Urban Tranquil

The Urban Tranquil places you in Hanoi, about 3.9 km from Hoa Lo Prison and a short stroll from Tay Ho Pagoda. The property offers a comfortable base with apartments and rooms designed for relaxation.

Guests can enjoy air-conditioned accommodations with flat-screen TVs, tea and coffee facilities, and private bathrooms with showers. Some apartments feature balconies or lake views. The hotel also provides a range of services, including free Wi-Fi, parking, and a paid airport shuttle.

  • No smoking on site
  • Wi-Fi
  • Parking
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Exceptional staff — Guests consistently praise the friendly and helpful staff, who go above and beyond to ensure a pleasant stay.
  • Great value — With a Value rating of 9.1 and rates starting from £340, guests feel they receive excellent service and amenities for the price.
  • Convenient location — A 5-minute walk from Tay Ho Pagoda and a short drive from Hoa Lo Prison, making it easy to explore Hanoi.
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Worth weighing

3 to weigh
  • No pets allowed — The hotel does not permit pets, so those traveling with animals will need to look elsewhere.
  • Limited dining options — While a snack bar and dinner are available, there is no full restaurant or room service, which may be a drawback for some.
  • Smoke-free property — As a completely non-smoking hotel, guests who smoke may need to step outside the premises.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Apartment Lake View

  • 1 Double bed
  • Shower
  • Heating
  • Air conditioning

Apartment City View

  • 1 King-size bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Standard Double or Twin Room

  • 2 Single beds or 1 Queen-size bed
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Parking
  • Lift
  • Currency exchange
  • 24-hour security
  • No smoking on site

Services

  • VIP check-in/-out
  • Express check-in/-out
  • Luggage storage
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Paid airport shuttle

In-room

  • Air conditioning
  • Heating
  • Flat-screen TV
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Electric kettle

Food & Drink

  • Snack bar
  • Dinner

Activities

  • Cycling
  • Aqua park

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.2
Perfect 150 reviews

Guest-rated 9.2/10 from 150 reviews

Booking.com · 9.2 · 150 reviews

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Nearby Attractions: Tay Ho Pagoda is just a 5-minute walk away. Hoa Lo Prison is about 3.9 km from the hotel, roughly a 15-minute drive depending on traffic.

39 Pho Trich Sai, Hanoi, Ha Noi Municipality, 11212, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:00
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
9 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:00, and check-out is until 11:00.

Is parking available at the hotel?

Yes, parking is available on site.

Are pets allowed?

No, pets are not allowed at The Urban Tranquil.

Is there an airport shuttle service?

Yes, the hotel offers a paid airport shuttle.

Does the hotel have air conditioning?

Yes, all rooms and apartments are equipped with air conditioning.

Nearby

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The bottom line

A well-regarded Hanoi hotel that earns high marks for its staff, value, and location. Ideal for travelers seeking a comfortable, smoke-free stay near Tay Ho Pagoda.

9.2Based on guest ratings and provided information

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